Permanent action · Cannot be undone

Delete your account.
No questions asked.

You can delete your Grptripz account at any time, from inside the app or by emailing us. Below is exactly what we delete, what we keep, and how long it takes.

How it works

Two ways to delete your account

In-app is fastest. Email works if you no longer have Grptripz installed.

Via email
If you no longer have the app
Email us from the address linked to your Grptripz account. We'll process your request within 7 days.
  1. Use the email tied to your account
  2. Put "Delete my account" in the subject
  3. Send — that's it
Email hello@grptripz.com
We may ask you to confirm from the same email address before we delete.
The fine print, plainly

What's deleted, what's kept

We delete everything that's clearly yours. Shared trip data stays attached to the other members, with your name removed.

Permanently deleted

  • Your profile — name, email, avatar, preferred currency
  • Sign-in credentials and authentication tokens
  • Payment handles (Venmo, Zelle, PayPal, CashApp)
  • Your friend connections and contacts
  • Push notification tokens and notification history
  • Personal checklists and private settings

Kept for legitimate reasons

  • Shared trip data — expenses, chat messages, and photos in trips with other members. Your name becomes "Removed user" so others' settle-up math stays accurate.
  • Anonymized analytics — aggregate usage stats that can't be linked back to you.
  • Records required by law — financial transaction records, only where required.
How long it takes. Most requests are processed within 7 days. Full removal across backups and partner systems takes up to 30 days. You'll get a confirmation email when the deletion is complete.

Just need a break?

Signing out doesn't delete anything — your trips, photos, and history wait for you. Sign back in whenever. For other questions, email hello@grptripz.com.

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